What our Customers say...

Water Damage Testimonials

Can't say enough about Shawn and his crew. Walked into my vacation mountain home late on a Saturday afternoon and discovered flooding from a cracked toilet. He had 2 men out there within the hour to start the clean-up. Shawn was on top of the project for the next several mos overseeing all the repairs and was in frequent contact with me for updates. Finished product looks better than even before the flood. Hope to never need him again, but would not hesitate to call.

Had a leak in my kitchen and needed a service to come out and dry out the kitchen and downstairs bathroom. Called SERVPRO of Lake Lure Forest City and they came out within 48 hours and set up the dryers. it took over a week to dry out totally, but they did a fantastic job. Came when they said and was totally pleased with outcome.

Woke up to water everywhere in my finished basement due to a broken pipe! SERVPRO arrived within an hour of my call. The ceiling, carpet and drywall was soaking wet, they removed it and set their equipment. They were excellent in keeping me informed of each step and communicating with my insurance! There was very little for me to deal with! And guess what?! They even do repairs!! I had no idea! They did it all from beginning to end! Beyond 100% satisfied and a customer for life!

Water damage never happens at a good time but SERVPRO made this experience much easier to live with. They called within an hour of me notifying my insurance company and would have come out that night but I decided the next day would be so enough and they were out with a team early the next morning. They packed and inventoried all damaged items and dried the basement with equipment. What a first class group of folks. I WOULD HIGHLY RECOMMEND SERVPRO to Friends and neighbors!!!!!!! Great Job SERVPRO!!!!!